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Important: We own the total right of modifying the Terms and Conditions at any time we want. In order to avoid any misunderstanding, please make sure that you check the “Terms and Conditions” every now and then.
Welcome to our website SAFAQATI FZ-LLC, a UAE-based, Limited Liability Company. You have already registered into our website? Then you are agreeing to its Terms & Conditions; so before browsing freely onto the pages of our website, kindly make sure to read the following very carefully:
To be a legal member on SAFAQATI.com, you have to create an account and must be 18 years of age or above. In case a minor was using the website, parental advisory is a must.
Make sure whenever you sign in to our website, after submitting your information, that you sign out as well when you are done browsing for products especially when using a shared computer.
You are eligible to register under one name only. Your relatives living in the same household can also create an account with the same address as yours. If, however, SAFAQATI finds out that any of the aforementioned conditions are violated, we have the total right to terminate your account without prior notice.
Thank you for abiding to the Terms & Conditions.
a. Once you register on our website, none of your personal information are going to be exposed to any third party. They would only be collected by the owner of SAFAQATI.com.
b. They will be, however, exposed to our authorized distributors, when in need, and Agents/Contractors (we hire other companies, every now and then, to perform functions on our behalf).
c. In these cases only, they will have the right to access your personal info so they can perform their duties. On the other hand, they’re not authorized to see your personal info that you submitted in our database.
The content of this website, from pictures to audios, is the property of SAFAQATI.com or its suppliers. It is also protected by UAE and international copyright laws but shouldn’t be reproduced or used without prior notice and written permission from SAFAQATI.
The entire graphics and service names are trademarks or trade dress of SAFAQATI.com. Any other trademarks than SAFAQATI.com appearing on the website, are the property of their respective owners.
You are not allowed to download, edit, copy, distribute, display, reproduce, or sell any information of SAFAQATI.com's website without any written notice from us. Any violation of these rules will terminate the limited license that we have granted you.
You may not cancel your order after you place it in 24 hours or receive it after 48 hours. Otherwise, you will be asked to pay an amount of 15% of the total purchased value.
If your cancellation was sent to us by mail, we will reply to your E-mail or contact you by phone and issue you an RMA (Return Materials Authorisation) number so you can track your status down and make sure that your order has been fully cancelled. If, however, the reason of cancellation was not convincing or true, we will consider it as undone and you will surely be informed.
The sold products are only under the warranty of the manufacturer/distributor/supplier. In case the product should be repaired, it has to be sent to one of the aforementioned parties, or all of them, so you can ask for your warranty or service. We won’t advise you to buy from SAFAQATI.com in case the manufacturer/distributor/supplier fails to perform warranty services.
SAFAQATI.com is not responsible for damages due to the sale or usage of any product bought from our website. The liability in SAFAQATI.com is limited to the monetary value of the goods.
All promotional items (SMS Deals, Killer Deals, Fat G-Sale etc...) are NOT covered under any type of Warranty.
For more information regarding this section, please click here
We provide a good stock of products to make the delivery service faster. If the product you already ordered is out of stock, you will be notified by mail.
All products will be tagged in United Arab Emirates Dirham (AED).
Even though we try our best for the accuracy of the price, any error may occur. Therefore, you will be notified when an order takes place. Based on the new price, you will have the option of either cancel or reconfirm your order. In case we couldn’t reach you, we will consider your order as cancelled. Prices may vary from time to time but they won’t be when an order has already been made.
We offer pre-orders for items that are in high demand before they’re released. Pre-ordering guarantees that you will receive that item on or shortly after the release date. No line-ups, no hassles.
We cannot estimate or guarantee a specific ship date. We will ship your order the moment they are available. Orders are filled first come first served.
Our pre-order-products’ prices are subject to change due to the exact date of release. Our products will be owned by you at the very lowest prices available.
In case the price of your pre-ordered product is lowered after you’ve placed your order, a refund will be made in the next 48 hours of the release date.
Back-Order. Items that are temporarily out of stock. Place a back order to get yourself at the top of the queue for a shipment once an item is in stock! We cannot estimate or guarantee a specific ship date. We will ship your order the moment they are available. Orders are filled first come first served.
ALL "BACKORDER" ORDERS ARE NOT ELIGIBLE FOR RETURN AND NOT REFUNDABLE.
It’s from our total right to terminate or restrict your use of our website without any prior notice whatever the reason was or was not.
*Items are subject to change upon availability. Product images may vary from actual product appearance.
**Operators may charge you for each SMS between AED 1 to 5.